To date, there have been no reported animal illnesses involving the products being recalled. The absence of added vitamin D in these products occurred as a result of a formulation software conversion. "We are working diligently with retailers and distributors to notify customers about this issue and, as a precautionary measure, we urge customers to not feed their flocks these products," said Dave Hoogmoed, chief operating officer. "Instead, please return them to the point of purchase for a refund and replacement feed. We deeply regret the concern and inconvenience this is causing."
The affected products were manufactured between May 23 and July 20, 2012, at the Milford, Ind., Nashville, Tenn., and St. Joseph, Mo., feed plants, and distributed nationwide under the Purina and DuMOR brand names. All products manufactured after July 20 include added vitamin D in their formulation.
Customers should return remaining products to their local dealer or retailer to receive a refund. For more information on the product recall, contact your local dealer, retailer or customer service between the hours of 8:00 a.m. and 4:30 p.m. (CT), Monday through Friday, or from 10:00 a.m. to 4:00 p.m. (CT) on Saturday and Sunday. For questions about Purina Honor Show Chow products, call 1-800-227-8941. For questions about DuMOR products, call 1-888-719-8066, or visit www.purinamills.com/news/recall-information.aspx.