on December 17, 2020
3 ways COVID-19 could impact future consumer behavior
Expect to see a renewed focus on health-, wellness- and value-driven shopping.
Consumer shopping habits and behavior changed dramatically in 2020 due to the COVID-19 global pandemic. Some trends accelerated, while others stagnated.
“The pandemic exposed the food supply chain to consumers and it scared them,” Phil Lampert, Retail Dieticians Business Alliance, said during What's Ahead In 2021? “What we’re facing now…