Augmented reality aids Zoetis in remote product installation
The company innovated after COVID-19 made in-person service and support challenging.
Zoetis used augmented reality to provide virtual service and support at a customer hatchery north of Buenos Aires in Entres Rios, Argentina after travel restrictions due to COVID-19 prevented an in-person installation.
Utilizing augmented reality offers numerous benefits. There is obviously the savings associated with travel, but also being able…