Dramm offers its VideoChat service with its service team to help customers care for their equipment and to diagnose and suggest repairs. It is a live advice and support available for customers.
This service allows chats via Skype and FaceTime. To access this service, customers can visit www.dramm.com/service. From this page, they can get information on sending their machine to Dramm, inform the team of their shipment and even print a shipping label. Customers can also schedule a VideoChat with the service team.
