The Neogen NeoCare service program is a preventative maintenance and service program designed to make it even easier to use Neogen’s test kits and lab instruments. The program will help ensure uptime and trouble-free testing for Neogen’s ANSR pathogen detection system and Soleris spoilage detection system. NeoCare service will include LabLive, a feature that provides a direct lab-to-lab audio and visual connection between Neogen’s technical support experts and customers.