The Provisur Technologies Aftermarket Parts & Service includes 24/7/365 telephone troubleshooting, emergency in-plant technical service, top-to-bottom equipment evaluations, advice on machine settings, usage, parts replacement and inventory needs, in-plant refresher training to operators, engineering and R&D backup, and new product development assistance to ensure your clients’ product needs continue to be met on a daily basis. Included in the service is the Provisur Peak Performance program. The program provides comprehensive preventive maintenance plans customized to specific equipment and individual plant requirements. A menu of services is available to choose from including preventive maintenance and technical service visits, equipment evaluations, and process audits for yield improvements. Additionally, Provisur Peak Performance partners receive account management from a dedicated Provisur Technical Rep, free 24/7/365 technical phone support, priority emergency service within 24 hours guaranteed, discounted parts pricing, annual technical reviews, and inventory assessments. The program ensures investments in company equipment are supported by Provisur OEM parts and tooling to minimize downtime and maximize equipment life. The company will also rebuild any Weiler Grinder, Beehive Separator, and Formax Forming components and high-wear parts to restore them to their peak performance.
