All chicken menu items served at all Pollo Tropical quick service restaurant locations will be made with chicken raised without antibiotics.

As part of the restaurant chain’s strategic renewal plan, the Pollo Tropical brand has made a commitment to quality, fresh, wholesome ingredients. For people in search of more natural food offerings, no antibiotics ever (NAE) chicken is becoming a benchmark for the industry and Pollo Tropical’s transition marks a significant milestone for the company.

“Serving No Antibiotic Ever chicken is a very important moment in Pollo Tropical’s proud 30-year history. Our supply chain team has spent a tremendous amount of time and effort to ensure that we provide the best quality chicken in a highly responsible manner to our guests,” Fiesta Restaurant Group President and CEO Rich Stockinger said in a press release. “In our renewal plan, we made the commitment to improve all aspects of our business. NAE chicken is another promise kept.”

NAE chicken ensures that antibiotics were never introduced through feed, water sources or any other means during the life of the bird. To ensure this, Pollo Tropical’s chicken producers are only those approved and certified as “NAE compliant” by the United States Department of Agriculture (USDA). If at any time these producers lose their certification, they are removed from the Pollo Tropical supply chain network. The brand will also work closely with each supplier to ensure that the NAE qualifications are upheld.


“NAE chicken is a major commitment to our guests,” said Stockinger. “We will be talking to them, as well as our soon-to-be new customers, about this exciting news through all forms of advertising, social media and in-store communication.”

There are more than 140 Pollo Tropical restaurant locations in the United States. The chain is known for citrus marinated, fire-grilled chicken products and more.

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